Frequently Asked Questions

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Transportation to and from doctors appointments. Not only do we transport to routine doctors appointments we also safely and promptly get clients to chemotherapies, dialysis treatments, emergency rooms, urgent care, hospitals and offices for operations and procedures.  

As long as you are eligible there is no out-of-pocket cost to you, we directly bill your insurance company. Reach out to your insurance company and ask them if non-emergency medical transportation is a covered service under your plan.

New York State residents who have Medicaid, Workers Comp, or other several other insurance companies that will pay for transportation and have no means of transportation. 

Arranging for transportation is easy you just call your specific  insurance company to reserve.  

If you have Medicaid and live in Ulster County you can call 1-866-287-0983 if you live in Sullivan County you can call 1-866-573-2148. You can also arrange for transportation at medanswering.com.

If you have Hamaspik you can call 1-855-552-4614.

If you have for Fidelis you can call 1-888-444-3144.

Feel free to reach out to the business office if you are unsure if you are eligible.  

You will need to provide to your insurance company, your name, address, date of birth, insurance number, date and time of appointment, address of appointment, and name of Doctor. Make sure to tell them that you would like to use A2B Taxi.

You should call at least 3 to 5 days prior to your appointment if possible. The insurance company can deny booking a same day trip for you unless there are extenuating circumstances. 

A2B Taxi will pick up at most locations located within Ulster and Sullivan Counties and will transport to any distance. Most out of county trips do require special approval from insurance company. Please allow for additional time for that approval if you need to go out of county.